Terms & conditions

1. Arrangements regarding fees

The booking fee or deposit is payable by transfer and will be requested by email. A 30% deposit of the total price is required. The deposit is non-refundable after the 7-day cooling off period.

The remaining balance is to be paid 7 days before the event and will be requested by email. Please note that final payments cannot be made any earlier than 30 days before the event.

Fees and overtime: if agreeable to the client and the contracted entertainment, the time of engagement may be extended at the overtime rate of £85 per hour, to be paid before the overtime period. Should overtime be requested on the day of the event, by agreement with the client this will be at a rate of £65 per half hour.

2. Cancellation

Cancellation of the engagement by the client any time up to 90 days before the event will not incur any charges. Any cancellation after that point incurs the following charges:

• Within 90 days of the event: 50% of the remaining balance is owed.
• Within 60 days of the event: 75% of the remaining balance is owed.
• Within 30 days of the event: 100% of the remaining balance is owed.

Exceptions: payment of the balance will not be required if the cancellation is due to a verifiable death in the immediate family of the client. A client cancelling by telephone must also confirm the cancellation in writing by dated mail.

3. Pre-event consultation

From time to time some clients wish to meet the artist to get to know them. The artist will assess the feasibility of meeting in person and act accordingly.

Otherwise, if the client wishes to meet the artist face to face, a WhatsApp video call or FaceTime conversation can be arranged in place of phone calls or emails at no extra charge.

4. Limit of liability

If, due to death, sudden incapacitating illness, accident or other unforeseeable circumstances, Annabelle is unable to perform as contracted, Annabelle agrees to refund payments made by the client, less reasonable fees for work already undertaken before the event.

Upon such refund, this contract shall become null and void and the client shall have no further legal recourse against the act. If the act is late starting due to unavoidable detention (traffic, weather and so on), the client has the option to add that amount of time to the end of the function at no additional charge, or to deduct a pro-rated refund from the balance due to the act.

5. Rider

The client agrees to provide Annabelle with soft drinks for a daytime or evening performance.

Should the client book Annabelle for the full day, the client agrees to provide Annabelle with a meal during the day.

6. Travel and accommodation

Mileage is charged at 55p per mile.

Should a booking require Annabelle to arrive home after 2.30am, an automatic charge of £80 will be added to cover reasonable accommodation costs. Should accommodation cost more than this, the client will not be charged an additional fee.